A presentation and communication toolbox for AGL Bayswater
Peak Presenting successfully delivered communication skills workshops to the team at AGL’s Baywater Power Station. The customised program has given team leaders and senior leaders a practical communication toolbox to help them to present and communicate more confidently and effectively. Effective communication is essential for the team to successfully transition to a new business and energy future.
The business challenge
The Bayswater Power Station, located near Muswellbrook in the NSW Hunter region, is entering a period of great change. Leaders and team members are under pressure as they seek to maintain services and morale while transitioning to a new energy and business future.
The leadership team correctly recognised effective communication skills as a strategic priority. Essential for improving operations and leadership across every area, from boardroom briefings to toolbox meetings. The linchpin for a successful transition - supporting safety, performance, and keeping teams engaged.
Leaders wanted their teams to feel confident and prepared, with fewer misunderstandings and more engagement.
The Peak Presenting solution
AGL Bayswater invited Peak Presenting to help unlock the presenting and communication potential of its people.
Trusted Peak Presenting facilitators, Melinda Smith and Craig Eardley, designed and delivered a customised program to upskill both team leaders and senior executives for immediate and lasting impact.
Who took part?
Team Leaders: 70+ across seven half-day workshops.
Senior Leaders: Eight heads of departments, including environment, risk, procurement, health & safety, and the site GM, all in a full-day, hands-on workshop.
When and where?
June and July 2025, at Bayswater Power Station. Delivered onsite and tailored for the challenges and realities of Australia’s energy sector.
The Method: What and how we did it
Customised programs – Real skills for real people
For Team Leaders - "Presenting with Confidence"
Toolbox sessions focused on practical presentation frameworks, strategies to structure messages, build confidence, and overcome nerves.
For Senior Leaders - "Write & Present at Your PEAK"
A deep dive workshop on effective written and verbal executive communication, tailored messaging for different audiences, and executive presence skills such as breathwork and “owning the space”.
The approach
Customised to Bayswater’s operational needs, policies, and skills levels.
Safe, supportive environment where people can ask questions, practise, and get instant feedback.
Facilitated by industry veterans with 70+ years’ combined real world experience in structuring and delivering presentations as well as in media, issue management, leadership, and business communication.
Action based learning with direct exercises, rework-and-redeliver, breathwork, and evaluation forms for immediate use and measurement.
Results
For Team Leaders - Over 98% positive ratings on all major criteria– organisation, clarity, helpfulness, and overall value.
For Senior Leaders - Every participant cited improved ability to plan, deliver, and adjust communications. High marks for practical frameworks and “how-to-use-now” tools.
Real impact – the ripple effect
Individual growth, team uplift - Leaders described stronger confidence, better engagement, and clearer messaging as benefits that naturally spread throughout teams.
Wider value - Participants asked for longer sessions, ongoing workshops, and recommended the training across their site – proof of real ROI and hunger for development.
Organisational alignment - Senior leaders said they left with shared language and methods, supporting cultural transformation, and modelling effective communication for the whole business.
What the participants said
“The training exceeded my expectations. I really enjoyed the content which was engaging and very practical. Highly recommended.”
“It has given me tools to manage nerves and structure a presentation in a way that will engage my audience.”
“Great use of my time, regardless of how busy I am! Gained a lot of refresher info that can easily be forgotten over the years. Something all leaders should do.”
”Brilliant…Enjoyed the content and the way it was delivered.”
“The feedback at the end of our presentations was really helpful.”
“Great presenters, they know how to engage you.”
“Great tips and techniques.”
”The facilitation of this session was great. I learned alot, and will be able to embed the learnings into my everyday communication.”
“Really liked the formula and how to set up the structure of a presentation.”
“Well structured, excellent control of the group, and a great mix of doing and listening. Loved it.”
“More focused, easy to use tools, and practical advice. Great session!”
“It has given me the tools I need to better prepare and the insight to better engage with the audience.”
Keys to success
The magic ingredients
Simple, actionable frameworks and formulae to structure and deliver effective communication.
Tips and techniques for engaging any audience, delivering confidently, and moving away from scripts or slide-dependent habits.
Clarity from planning - even five minutes spent planning had noticeable impact.
Breathwork and mindset strategies to help manage nerves and present authentically.
Immediate application through ‘transferrable skills’ that can be used in presentations AS WELL AS in emails, team meetings, stakeholder communications, and managing issues.
Be inspired – the AGL Bayswater takeaway
If ineffective communication is holding your business back, or if leaders feel nervous and unsure when presenting, take comfort! AGL Bayswater’s journey shows it’s possible to build confidence, improve clarity, and energise teams with the right skills training and approach that is customised, supportive, and practical.
The stories, stats, and genuine feedback make it easy to see why so many recommend Peak Presenting for real-world results.
Ready to build your own communication confidence? It starts with a conversation, a tailored plan, and real tools – just as Bayswater discovered for themselves.